Meet Punta Pacifica Realty’s Team of Real Estate Consultants & Professionals
With more than 50 years of real estate experience in Panama, Punta Pacifica Realty’s professional consultants have a well-deserved reputation for providing top-level customer service to our high-end residential and commercial clientele. We have closed more than $500 million in sales in Panama City and we manage the largest portfolio of rentals in the city, making us the undisputed leader in the local market.
Stop by one of our locations or contact us to book a viewing!
Executive Team
DUNCAN MCGOWAN
PRESIDENT
Duncan’s charisma, character, and style earned the trust of the exclusive investor clients and made him a winner in a competitive market. Punta Pacifica Realty is the result of his success. An instinctively organized and diplomatic leader, Duncan works to make Punta Pacifica Realty a smooth running and efficient operation with impeccable quality service.
On his first visit in 1998, Duncan was spellbound by the beauty, culture, and people of Panama. Duncan was born in Nicaragua but grew up in different Latin American countries due to his father’s job in the mining industry. With a biology degree from the University of Toronto, his initial interest in Panama focused on its diverse flora and fauna. However, Duncan saw the Panama real estate market starting to boom and the need for a real estate company based on modern international practices, professional ethics, and first-rate customer service.
At first, Duncan focused on developing exemplary customer relations with the high-end international clientele of the renowned Trump Ocean Club, in those days the crown jewel of Punta Pacifica. Today Ocean Reef Islands stand out as the premier Punta Pacifica property and where a great part of Punta Pacifica Realty’s focus is directed.
Duncan’s charisma, character, and style earned the trust of the exclusive investor clients and made him a winner in a competitive market. Punta Pacifica Realty is the result of his success. Punta Pacifica Realty focuses exclusively on luxury properties, the majority in Punta Pacifica, the fast-growing community of towers on the Panama waterfront. Duncan founded the company on distinct principles to ensure investors a transparent and professional experience. He also expanded the concept of an estate agency in Panama by offering a full range of services, including legal advice, mortgage services, and complete turnkey property rental management.
An instinctively organized and diplomatic leader, Duncan works to make Punta Pacifica Realty a smooth running and efficient operation, creating and maintaining systems to provide clients with impeccable quality service.
Duncan’s Panamanian wife, Ana Patricia, is also a real estate professional with her own ties to the local business community. Their roots are firmly planted in his adopted country where they are raising their families.
JEFF BARTON
MANAGING DIRECTOR
As Punta Pacifica Realty’s Managing Director, Jeff helps motivate and inspire the team, setting standards for transparency and customer service. But he also sets the tone and style for the company, with his likable, positive demeanor and understanding approach
Jeff has lived and worked in Panama since relocating there in 2007 as Sales Manager for the former Trump Ocean Club development becoming a driving force for its eventual $500M sellout. Jeff has assisted hundreds of foreign buyers successfully close real estate transactions in Panama, making him one of the foremost experts on the local real estate market.
As Punta Pacifica Realty’s Managing Director, Jeff helps motivate and inspire the team, setting standards for transparency and customer service. But he also sets the tone and style for the company, with his likable, positive demeanor and understanding approach.
Jeff grew up in Grosse Pointe, Michigan. He went on to study at Washington & Lee University School of Commerce in Virginia, graduating in 2004 with a special focus on real estate. After graduation Jeff began to study unique, sustainable real estate markets, starting with a successful 500-unit condo conversion in Miami Beach. Then Jeff turned his attention to international real estate markets, specifically promoting Panama real estate to international investors.
Despite growing up in Michigan with a passion for ice hockey, Jeff has adjusted to his new Panama home and now embraces boating, watersports, and year-round tennis. However, he finds the most joy spending time with his wife and family, including his Panamanian born son.
EDDIE MONTES
DIRECTOR OF OPERATIONS
Eddie’s extensive ties to Panama and his expertise and professionalism are focused on making Punta Pacifica Realty’s team of professionals a model of efficiency and customer service. His primary task is to make sure our staff is meeting — and exceeding – your expectations.
Eddie brings more than 25 years of business and property management experience to Punta Pacifica. His experience in a multitude of business ventures and employment experiences enhance his ability to provide a high level of customer service and motivate his team.
Before moving to real estate, Eddie is a graduate of Massachusetts Maritime Academy and worked as a merchant marine officer, which instilled a sense of discipline and professionalism necessary to tackle today’s challenges. His offshore navigational experience has paid off in his love for sport fishing and pleasure boating which are a big part of his family life. For years he was a volunteer captain for Sea Tow in Islamorada, FL.
He has worked in a wide range of industries, including Healthcare, Petroleum, Retail, Property Management, Commercial Real Estate, and Multifamily Housing. In his last venture in Florida, he was responsible for 14 multi-family communities covering more than 1,500 units. He also knows Panama well – he lived here as a teenager and graduated from Balboa Sr. High School.
Eddie’s extensive ties to Panama and his expertise and professionalism are focused on making Punta Pacifica Realty’s team of professionals a model of efficiency and customer service. His primary task is to make sure our staff is meeting — and exceeding – your expectations.
SPOKESPERSON FOR PPR
ANA PATRICIA HASSAN
Ana Patricia is passionate about improving her skills and excelling in her chosen profession. With Ana Patricia, you can rest assured that you are working with a sincere and reliable person who will strive to help you find the property that best suits your needs.
Ana Patricia is the Spokesperson for Punta Pacifica Realty. She has more than 20 years of experience in sales and marketing in Panama and has excelled as one of PPR’s most successful sales agents.
Ana Patricia earned a degree in Social Communication from Santa María La Antigua University. As her career has progressed, she has focused on collaboration and working with people to meet shared goals. She has built strong relationships throughout the property community with her emphasis on excellent service and rapid response to the needs of her clients and colleagues.
Ana Patricia is married to an ex-pat and real estate investor, which has broadened her horizons and allows her to anticipate the needs of her clients looking to invest or relocate in Panama. She is also the mother of triplets, which has given her the unique sensibility to understand people and anticipate their needs.
Ana Patricia is passionate about improving her skills and excelling in her chosen profession. With Ana Patricia, you can rest assured that you are working with a sincere and reliable person who will strive to help you find the property that best suits your needs.
Ana is active on social media. You can follow her on Instagram or Facebook @anapat_realtor
PPR SALES MANAGER
JENNIFER CHAMPSAUR
In her role as sales manager of Punta Pacifica Realty, Jennifer plays an important role in growing the sales team and assuring that every investor and home buyer receives exceptional service.
A Panama native, she brings a wide variety of expertise and experience to the role, including four years as Deputy Minister of Tourism for Panama, working to develop the national strategy to promote the country as a travel destination. Earlier in her career, she served as the International Sales Manager of an important 5-Stars Hotel, driving positioning in regional and global markets, and Sales Manager at the Panama Marriott.
PROJECT MANAGERS
IARY PERÉ
As one of the top agents in Punta Pacifica Realty, she is always learning and growing her knowledge to provide her clients with the best service and customer experience.
Iary is a certified broker with +10 years of experience in the Real Estate market in Panama City. Iary has been with the company since 2011 and today she specializes in the Luxury Residential market.
As one of the top agents in Punta Pacifica Realty, she is always learning and growing her knowledge to provide her clients with the best service and customer experience.
She enjoys nature, traveling, and going to the beach with her golden retrievers.
JOSÉ ARBEROLA
He joined PPR as a sales associate in 2018, focusing his expertise and customer service on the property in central Panama City, Punta Pacifica, and Costa del Este.
Before joining Punta Pacifica Realty in 2011, Jose developed his business and customer service skills with Dell, JP Morgan Chase, and Credicorp Bank. During his tenure at PPR, he led the mortgage department and managed a net portfolio of $12 million.
His market research and return on investment have helped guide rental and sales efforts in the Trump Ocean Club, Waldorf Astoria Panama, and the Hard Rock Café. In 2012, he formed his own company to market Panama property in the United States. He rejoined PPR as a sales associate in 2018, focusing his expertise and customer service on the property in central Panama City, Punta Pacifica, and Costa del Este.
Jose earned a finance degree from USMA University in Panama in 1999. He earned an MBA from Florida International University in 2012.
BRIAN KELLY
His dedication, consistency, and honesty have helped him to create success rapidly and develop a deep clientele list that he continues to close repeat business with.
Originally from New York, but having lived in the Caribbean for nearly 10 years, Brian established himself and his family in Panama over 9 years ago.
An entrepreneur at heart, Brian has owned his own businesses throughout his professional career, but it was not until he met and discussed his future plans with our Managing Member, Jeff Barton that Brian considered joining the PPR team albeit part-time at first. Feeling confident with the skills and professionalism Brian demonstrated, the company decided that a full-time position would benefit both parties the most and Brian didn’t hesitate.
Brian has had his hand in much of PPR’s recent success over the years. After transitioning early on from a marketing role into sales 5 years ago, Brian became a Project Manager on several of PPR’s featured developments including Naos Harbour Island, Beach Club Residences of Ocean Reef, and most recently HYDE by Wanders & YOO. His dedication, consistency, and honesty have helped him to create success rapidly and develop a deep clientele list that he continues to close repeat business with. Along with his broadened knowledge of the industry and his enhanced ability to provide the best service in the game, he has made himself a leader not only in the industry but in PPR as well.
SALES TEAM
RAUL ARENAS
Born and raised in Panamá, Raúl is an intrapreneur joining the team dedicated to providing professional guidance to customers looking to invest the Panamanian luxury real estate market.
Raúl is an intrapreneur joining the team dedicated to providing professional guidance to customers looking to invest the Panamanian luxury real estate market. As a sales assistant, his role is to work with Brian Kelly to help clients find the best unit available at the new development Wanders & Yoo.
After graduating from Florida State University with a marketing degree in 2018, Raúl developed his sales and marketing skills in a Panamanian startup. His new ideas and way of thinking led him to go from an online marketer to the project manager his first year, where he ended up in charge of production, sales, marketing, and operations.
Thanks to his desire to transition into Real Estate, he met with our project manager Brian Kelly and our president Duncan McGowan, who welcomed him to the team for his experience and ambition in becoming an expert in the luxury real estate industry.
Born and raised in Panamá, Raúl keeps working on his skills and taking advantage of the opportunities life offers. He enjoys networking with like-minded people, having coffee from time to time, and eating a plant-based diet. His hobbies are cooking and spending time in nature.
CARLOS DE LEON
As one of the Top producer agents in PPR, Carlos has assisted hundreds of Foreigners to successfully find their ideal property in Panama, making him a well-known expert among the multinational executives and ex-pats community.
Before Joining PPR, Carlos developed his sales and customer service skills in the insurance and retail industries, working with many international companies in the region.
As one of the Top producer agents in PPR, Carlos has assisted hundreds of Foreigners to successfully find their ideal property in Panama, making him a well-known expert among the multinational executives and ex-pats community. As a result of his constant dedication and excellent attitude.
Carlos has earned a spot in the prestigious Mont Blanc club on four (4) occasions in his career and especially 3 times during 2020.
Born and raised in Panamá, Carlos keeps focusing to look for self-growth, personal development as he keeps being a leader in the Sales and Rental Market of Punta Pacifica.
EDUARDO PERÉZ
His professionalism, good attitude, and knowledge in the market make him your perfect GoTo Real Estate agent in Panama.
Eduardo has been in sales positions all his life, he used to work with companies such as Pernod Ricard and Diageo and also owned a catering business.
After finishing his studies in Venezuela, and achieving a degree in International Business and another degree in Culinary Arts he moved to Panama and helped to grow several well-known restaurant businesses in Panama City.
Was there where he met our Sales Manager Jeff Barton, who after seeing Eduardo performing and orchestrating a whole Team of salespeople and also taking care of every detail of the customer experience, he realized they must work together,
Its almost 2 Years since Eduardo joined our PPR Stars Team, and in this time he managed to become an expert in the Real Estate market in Panama City and obtain an all-time record in the rents department, after closing 18 Luxury rents in just One month.
KATELEEN BRINDLEY
What she loves about the industry is being able to help so many people achieve their goals and provide multiple solutions in relation to the sale of their properties, with her knowledge of the real estate market and her dedication, passion, and effort.
Kateleen Brindley, is a publicist, marketer, and real estate agent, many know her for being the youngest top agent of the association of real estate brokers and promoters of Panama since at the age of 25 she has won multiple recognitions such as Top Agent with the Highest Number of Residential Closings, top Fastest Agent Closing Residential Rentals, top 3 Fastest Residential Seller, among others (MLS ACOBIR Awards from Association of Real Estate Brokers and Promoters of Panama).
What she loves about the industry is being able to help so many people achieve their goals and provide multiple solutions in relation to the sale of their properties, with her knowledge of the real estate market and her dedication, passion, and effort.
Also, she is very motivated by the joy and gratitude of so many families to finally be able to find the dream property and knowing she has found them the best deal possible.
RAÚL HASSAN
Rauls’ knowledge of the market, coupled with his professionalism and patience, makes him an unstoppable force when it comes to getting the best deal for his clients.
Meet Raul Hassan, Punta Pacificas premier rental expert and sales consultant. Raul, born and raised in Panama, has been in sales since he can remember. His career started at Dell computer, where he raised the ranks from sales to procurement officer and eventually project manager. His career in sales continued beyond his years at Dell as he became an independent cosmetics sales agent which then attracted him to the Real Estate industry.
Over the past 3 years, Raul has reached the pinnacle of our sales organization by remaining at the forefront of our rental department consistently. He has earned a spot in the prestigious Mont Blanc club three times, a feat that has been unchallenged as of yet. Rauls’ knowledge of the market, coupled with his professionalism and patience, makes him an unstoppable force when it comes to getting the best deal for his clients.
MIGUEL MORENO
Miguel’s relationship with PPR started as a quality inspector for the property management department, before his elevation to the sales department in 2019. At PPR, he is looking to continue his personal growth while finding new and innovative ways to provide better customer service.
Miguel Moreno brings a wide range of experience in customer service to his role as an Inside Sales Specialist. Before joining PPR, he served as a customer service representative for SITEL Panama, the consultancy focused on delivering an “exceptional customer experience” for clients.
In addition to his role working with customers, he assisted in the development process for new hires, provided technical assistance for clients and helped guide the careers of new employees.
His background also includes a stint as a Customer Service Specialist for SCP Servicios de Construcción y Consultoría, the respected construction company. With SCP, Miguel managed material listing, created proposals and appraisals and worked closely with clients on complex projects.
At Alorica (formerly Star Contact), he became a tech support supervisor after only 9 months in the job, before moving to a bigger company, NTT Data Services (formerly Dell Services) where he served as a Senior Business Analyst for the MasterCard Campaign.
Miguel’s relationship with PPR started as a quality inspector for the property management department, before his elevation to the sales department in 2019. At PPR, he is looking to continue his personal growth while finding new and innovative ways to provide better customer service.
CAROLINA TELLO
Carolina is very motivated in helping her clients to look for the ideal property, with the best deal and revenue and letting them know they have a “home” and their best option here at Punta Pacifica Realty.
Carolina was born and raised in Panama, she graduated from college with a degree in Business Administration.
Since she was 17 years old, Carolina has worked for the luxury retail business with top brands like Louis Vuitton and Tiffany & Co where she always exceeded her goals and objectives. During her working years, she remained a top seller in these companies.
She has always been known for her exceptional client service in all of her previous jobs, she is very passionate about always giving her best to her clients.
Market Price & Listing Coordination Team
ESTEFANIA ADAMES
Her main purpose is delivering excellent quality communication, ensuring the building of long-term relationships between PPR and all those involved.
Estefania is a person dedicated to maximizing the profitability of client’s negotiations in Punta Pacifica Realty.
Her main purpose is delivering excellent quality communication, ensuring the building of long-term relationships between PPR and all those involved. Graduated with a degree in Culinary Arts, Hospitality, and tourism. She loves to always offer the best customer service
Originally from Venezuela, she has been living in Panama since 2015 although before she lived for almost 2 years in Madrid, Spain.
She is in love with the tropical climate the view of the city and the sea. She loves horseback riding and painting.
Property Management Team
THRISHA BROWN
Thrisha exudes a positive attitude and willingness to get things done right are key traits in Customer Service, where she always displays grace and professionalism.
With more than 10 years of experience in Customer Service and a family background in Property Management, Thrisha is well-positioned to exceed customer expectations in ownership or tenant relations. At PPR, Thrisha’s ideas and expertise in dealing with a wide variety of situations have lifted the department to new heights in customer satisfaction. Her mindset is always focused on finding a way to leave all parties satisfied. In the property management process, her academic background in Industrial Engineering and Project Management reflects in her leadership in our PM Team, ensuring customer service, quality control, and unit preparation departments meet our high standards. Thrisha exudes a positive attitude and willingness to get things done right are key traits in Customer Service, where she always displays grace and professionalism.
IOBANA BERNAL
She is able to capitalize on her problem-solving skills to ensure positive outcomes for both her team and customers and her strong listening skills help her deliver great customer care.
Iobana brings a solid background in Property Management with diverse experience managing a wide range of properties from several exclusive beachfront condos to a historical hotel in Panama.
Her previous experience as a hotel manager helped her gain a fantastic understanding of leading teams effectively to solve complex issues and working on multiple projects simultaneously.
As a professional, she is able to capitalize on her problem-solving skills to ensure positive outcomes for both her team and customers and her strong listening skills help her deliver great customer care.
MARISOL CHANIS
As a professional Marisol has more than 10 years of experience as a Certified Hotel and Business Maintenance Department. She has been part of The Punta Pacifica Realty family, for 3 years.
Marisol Chanis is an outgoing, energize, hard-working Mother of 2 girls. She enjoys listening to music, traveling to the countryside and spending quality time with her family members and close friends.
Marisol Chanis graduated from Instituto Rodolfo Chiari in 1989 with a commerce and accounting title in 1989, these days she is finishing her Degree as a Business and Marketing Administrator at Universidad de Panama. As a professional Marisol has more than 10 years of experience as a Certified Hotel and Business Maintenance Department. Marisol has been part of The Punta Pacifica Realty family, for 3 years, her position is Maintenance Supervisor.
GUSTAVO RIVERA
He enjoys working on construction sites as a builder and as an electrician. He has been with the company for 5 years doing an impeccable performance.
Gustavo Rivera is an outgoing – hard worker that enjoys playing football, soccer, and other sports.
Gustavo graduated from Institute “Angel Rubio” as an electrician in 1992, He enjoys working on construction sites as a builder and as an electrician. As a professional Gustavo has more than 15 years of experience as a Certified Electrician. He has been with the company for 5 years doing an impeccable performance.
Administration and Finance Team
ROBERTO GOMEZ
He is always surpassing customers’ expectations with Respect, Honesty, and Promptness. As a member of the PPR team, he strives to always bring the best to the Property Management Department as a Financial Specialist and account manager.
Roberto Gomez is a positive force in our finance department that enjoys challenges and is always looking to improve himself as a professional to benefit Customers and Coworkers. Roberto graduated from High School in 2009 at the Instituto Nacional de Panama. Roberto graduated as a Bilingual Tech in Communication and he is currently studying for a degree in Bilingual Executive Communication and then plans to continue with a Master degree in Human Resources.
As a professional Roberto has 4 years of experience in the customer service area. He is always surpassing customers’ expectations with Respect, Honesty, and Promptness. As a member of the Punta Pacifica Realty team, he strives to always bring the best to the Property Management Department as a Financial Specialist and account manager
LUIS FANILLA
Luis keeps all details running smoothly within the accounting cycles. His passion is Bookkeeping, Banking, Auditing, and Finances Administration.
Luis arrived in Punta Pacifica Realty as an Accounting Assistant and has since advanced on to become one of the leaders of the accounting and finance team. Luis keeps all details running smoothly within the accounting cycles. Luis continues to further advance his skills and is currently finishing his studies in Commercial Engineering at the Interamerican University of Panama. His passion is Bookkeeping, Banking, Auditing, and Finances Administration.
Luis is tolerant, helpful, and his persistence makes him accomplish his duties appropriately on time. His favorite hobby is to have long nights reading financial books and publications. His favorite authors are Joseph Stiglitz and Alvin Toffler.