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In Panama, we are fortunate. It’s not hard to find tenants for our owners because of the beauty of Panama and the steady flow of people who come here for vacation or business. The multinational companies and people interested in learning more about the Panama lifestyle provide us with a great pool of executives and families looking for rental homes.

As Panama City’s largest full-service property management company, we’ve learned the key is not just finding good tenants, it’s keeping them. A happy tenant means no headaches for the owner and a reliable flow of income. Every owner wants to avoid the hassle and expense of routinely searching for new tenants.

Over the years, we’ve accumulated a wide variety of knowledge about how to keep Panama rental tenants — and owners — happy. Many factors go into it; here are a few.

Relationships

It always starts with relationships. Multinational companies, tenants, owners — they come back to us because they like working with us. We’ve earned trust. They like our people. As a result, tenants stay in their homes longer, they pay their rent on time and complaints are kept to a minimum.

Our Staff

We’re only as good as our people. We take pride and our staff and work to hire people committed to their jobs and their careers. We provide training and take the time to make sure all of our staff have the knowledge and expertise to help our clients in every way possible while maintaining a smile at all times.

Service

Everybody talks about service, but it must be a fundamental part of everything you do. We’re talking about people’s homes, and when they have questions or problems, it’s our job to be there for them. We give people a welcome kit when they move in. We check up on them. If they need help, we try to respond as quickly as possible.  

Turnkey Options

We try to help our tenants make the transition into their new homes. That means a full turnkey service, with sheets, towels, and the other items they’ll need to start enjoying their new apartment. It’s a little thing, but it makes a huge difference when people are just moving in — and sets the tone for our relationship.

Invest in Quality

We work with our owners to make sure they are strategically spending to maintain their investment. You don’t want to waste money, but smart expenditures on necessary upgrades will help keep an apartment occupied and receive top rates. We can help make the right moves.

Security

There is nothing more important than making sure tenants feel safe and owners know their investment is in secure hands. We use a KeyBank system to ensure keys are secure at all times and we know only our people have access to apartments. All our employees are vetted. Security is a top priority in everything we do.

Keeping tenants requires commitment and expertise from the property manager. Before signing on to any management company, owners should take the time to learn more about their services and track record for keeping apartments occupied and tenants happy.

Want to learn more about Punta Pacifica Property Management? Contact us now at sales@puntapacificarealty.com